<track id="zlqoo"><strike id="zlqoo"></strike></track>
<table id="zlqoo"></table>
    2. <blockquote id="zlqoo"><center id="zlqoo"></center></blockquote>
    <tr id="zlqoo"><label id="zlqoo"></label></tr>
    <pre id="zlqoo"><label id="zlqoo"><xmp id="zlqoo"></xmp></label></pre>
    <pre id="zlqoo"></pre>
    <acronym id="zlqoo"><s id="zlqoo"><menu id="zlqoo"></menu></s></acronym>
    <table id="zlqoo"><span id="zlqoo"><ol id="zlqoo"></ol></span></table>
    3. RekTec Information CRM - Trusted CRM System Service Provider for Medium to Large/Enterprise-Scale Companies
    phone

    400-9289-022

    Book a demo
    中
    Document
    立即下載
    完善信息后，立即獲取行業解決方案白皮書


    立即下載
    瑞泰信息會妥善保護您提供的數據
    識別二維碼
    即可免費獲取行業白皮書
    添加后回復 “白皮書” 獲取相關資料
    国产高清吃奶免费视频网站|亚洲精品无码鲁网午夜|99久久国产综合精品1|少妇精品视频一区
    Integrated Intelligent Service Platform to Help Enterprises Build a Digital Service System
    Integrated Intelligent Service Platform to Help Enterprises Build a Digital Service System
    Book a demo
    Core Features of RekTecCustomer Service Cloud
    Omnichannel Service Access
  3. Customers can autonomously initiate services via multiple channels.
  4. Online customer service integrates multiple channels.
  5. E-commerce orders are automatically converted to work orders.
  6. The system's call center automatically links customer information on incoming calls.
  7. Service progress is real-time trackable.
    8. Intelligent Dispatching
  8. Map-based Dispatching, Visualize Engineer Location Distribution to Increase Dispatch Speed
  9. Mobile Dispatching, Service Managers Can Dispatch from Mobile Devices with Intuitive Work Order Display
  10. Intelligent Dispatching, System Automatically Assigns Orders Based on Rules to Reduce Workload
    11. Mobile Field Service
  11. Field Service Management, Achieve Full Process Visualization of After-sales Field Service
  12. Service Support, Apply for Headquarters Support in Case of Spare Parts Shortage or Technical Difficulties
  13. Mobile Service Assistant, One-click Access to Knowledge Base, Fault Library, Equipment Files, Performance, etc.
  14. Real-time Visibility of Work Order Process, Real-time Control of Work Order Progress via App
    15. Spare Parts Management
  15. Service Provider Spare Parts Management, Full Process Management of Parts for Third-party Service Providers
  16. Personal Spare Parts Warehouse Management, Internal Service Staff Pre-order Spare Parts to Personal Warehouse
  17. Inventory Counting, Accurately Calculate Spare Parts Inventory Status and Provide Inventory Alert Function
  18. Spare Parts Allocation, One-stop Processing for Allocation Requests, Reviews, Shipping, and Receiving
    19. Multi-dimensional Data Analysis
  19. Data Analysis, Providing Analysis Reports on Service Volume, Failure Rate, Timeliness, Satisfaction, Service Cost, etc
  20. Dashboard, Monitor Key Indicators and Abnormal Situations Based on Dashboards for Timely Handling
    21. Other Recommended Features of RekTecCustomer Service Cloud
  21. Customer Management
    Fully Integrate Customer and Equipment Information, Provide High-value Services and Care Centered on Customers
    Fully Integrate Customer and Equipment Information, Provide High-value Services and Care Centered on Customers
  22. Repair/Return and Exchange
    Customers/Distributors Submit Return, Exchange, and Repair Requests, Manufacturers Conduct Visual Closed-loop Management
    Customers/Distributors Submit Return, Exchange, and Repair Requests, Manufacturers Conduct Visual Closed-loop Management
  23. Project-based Services
    Manage Human, Financial, Equipment, and Information Resources through Service Project Management for Planning, Control, and Analysis
    Manage Human, Financial, Equipment, and Information Resources through Service Project Management for Planning, Control, and Analysis
  24. Service Provider Management
    Use Digital Means for Original Factories to Collaborate and Transact Online with Service Providers, and Supervise Service Process and Quality
    Use Digital Means for Original Factories to Collaborate and Transact Online with Service Providers, and Supervise Service Process and Quality
  25. IoT Integration
    Integrate IoT Devices to Obtain Equipment Status and Fault Information for Predictive Services
    Integrate IoT Devices to Obtain Equipment Status and Fault Information for Predictive Services
  26. Service Marketing
    Manage Maintenance Contracts and Work Orders through the System to Improve Customer Satisfaction and Service Value
    Manage Maintenance Contracts and Work Orders through the System to Improve Customer Satisfaction and Service Value
    27. Rektec SalesONE Detailed Features
  27. Customer Management
    Fully Integrate Customer and Equipment Information, Provide High-value Services and Care Centered on Customers
    Fully Integrate Customer and Equipment Information, Provide High-value Services and Care Centered on Customers
  28. Repair/Return and Exchange
    Customers/Distributors Submit Return, Exchange, and Repair Requests, Manufacturers Conduct Visual Closed-loop Management
    Customers/Distributors Submit Return, Exchange, and Repair Requests, Manufacturers Conduct Visual Closed-loop Management
  29. Project-based Services
    Manage Human, Financial, Equipment, and Information Resources through Service Project Management for Planning, Control, and Analysis
    Manage Human, Financial, Equipment, and Information Resources through Service Project Management for Planning, Control, and Analysis
  30. Standardized Sales Process
    Support universal APIs to embed visual analysis reports into any existing enterprise information system
    Support universal APIs to embed visual analysis reports into any existing enterprise information system
  31. Service Provider Management
    Use Digital Means for Original Factories to Collaborate and Transact Online with Service Providers, and Supervise Service Process and Quality
    Use Digital Means for Original Factories to Collaborate and Transact Online with Service Providers, and Supervise Service Process and Quality
  32. IoT Integration
    Integrate IoT Devices to Obtain Equipment Status and Fault Information for Predictive Services
    Integrate IoT Devices to Obtain Equipment Status and Fault Information for Predictive Services
  33. Service Marketing
    Manage Maintenance Contracts and Work Orders through the System to Improve Customer Satisfaction and Service Value
    Manage Maintenance Contracts and Work Orders through the System to Improve Customer Satisfaction and Service Value
    34. Why Choose RekTecCustomer Service Cloud?
  34. Manage Maintenance Contracts and Work Orders through the System to Improve Customer Satisfaction and Service Value
    15 Years of After-sales Service Experience, Cooperated with 200+ Industry Leaders Including Bosch Siemens, Keep, Dreame, FANUC, Accumulated Rich After-sales Service Experience
    15 Years of After-sales Service Experience, Cooperated with 200+ Industry Leaders Including Bosch Siemens, Keep, Dreame, FANUC, Accumulated Rich After-sales Service Experience
  35. Complete System Architecture
    Emphasize the Construction of the Overall Service System, Providing Integrated After-sales Service Solutions Including Equipment Lifecycle Management, Service Management, Spare Parts Management, etc
    Emphasize the Construction of the Overall Service System, Providing Integrated After-sales Service Solutions Including Equipment Lifecycle Management, Service Management, Spare Parts Management, etc
  36. Self-built PaaS Platform
    RekTec R Platform, Large and Medium-sized Enterprises Can Develop New Functions According to Their Needs in User Interface, Business Logic, Data Services, System Integration, etc.
    RekTec R Platform, Large and Medium-sized Enterprises Can Develop New Functions According to Their Needs in User Interface, Business Logic, Data Services, System Integration, etc.
  37. Stable After-sales Service Team
    800+ Professional Delivery and Operation and Maintenance Team, Also with a Complete Customer Success Management System, Providing Pre-sales, Implementation, Operation and Maintenance, and Continuous Optimization Support
    800+ Professional Delivery and Operation and Maintenance Team, Also with a Complete Customer Success Management System, Providing Pre-sales, Implementation, Operation and Maintenance, and Continuous Optimization Support
    38. Why Choose RekTecCustomer Service Cloud?
  38. Manage Maintenance Contracts and Work Orders through the System to Improve Customer Satisfaction and Service Value
    15 Years of After-sales Service Experience, Cooperated with 200+ Industry Leaders Including Bosch Siemens, Keep, Dreame, FANUC, Accumulated Rich After-sales Service Experience
    15 Years of After-sales Service Experience, Cooperated with 200+ Industry Leaders Including Bosch Siemens, Keep, Dreame, FANUC, Accumulated Rich After-sales Service Experience
  39. Complete System Architecture
    Emphasize the Construction of the Overall Service System, Providing Integrated After-sales Service Solutions Including Equipment Lifecycle Management, Service Management, Spare Parts Management, etc
    Emphasize the Construction of the Overall Service System, Providing Integrated After-sales Service Solutions Including Equipment Lifecycle Management, Service Management, Spare Parts Management, etc
  40. Self-built PaaS Platform
    RekTec R Platform, Large and Medium-sized Enterprises Can Develop New Functions According to Their Needs in User Interface, Business Logic, Data Services, System Integration, etc.
    RekTec R Platform, Large and Medium-sized Enterprises Can Develop New Functions According to Their Needs in User Interface, Business Logic, Data Services, System Integration, etc.
  41. Stable After-sales Service Team
    800+ Professional Delivery and Operation and Maintenance Team, Also with a Complete Customer Success Management System, Providing Pre-sales, Implementation, Operation and Maintenance, and Continuous Optimization Support
    800+ Professional Delivery and Operation and Maintenance Team, Also with a Complete Customer Success Management System, Providing Pre-sales, Implementation, Operation and Maintenance, and Continuous Optimization Support
    42. Proven and Tested with Clients
    Proven and Tested with Clients
    Contact Us
    Embark on the new era of digital transformation immediately
    Free Trial
    Contact Us
    Free Trial

    Hotline service
    400 9289 022

    Business Cooperation
    marketing@rektec.com.cn
    Consultation
    Follow RekTec
    Product Center
    • MarketingONE
    • PartnerONE
    • SalesONE
    • ServiceONE
    • DataONE
    • Copilot AI
    • MarketingCloud
    • ServiceCloud
    • SalesCloud
    • ParternerCloud
    • R Platform
    • XiaoRui AI
    Solutions
    • Tech Industry
    • Manufacturing Industry
    • Automobile Equipment Industry
    • Medical and Healthcare Industry
    • Home appliance industry
    • Consumer retail industry
    • Auto parts industry
    • Modern service industry
    Service Capabilities
    • Microsoft Dynamics CRM
    • Microsoft Power Platform
    • Digital Marketing Platform
    • Customer Data Platform
    About Us
    • About RekTec
    • Contact Us
    Copyright ? 2023 REKTEC INFORMATION TECHNOLOGY CO.,LIMITED All Rights Reserved 蘇ICP備19063392號-1

    Hotline service
    400 9289 022

    Business Cooperation
    marketing@rektec.com.cn
    Consultation
    Follow RekTec
    Copyright ? 2023 蘇州瑞泰信息技術有限公司 All Rights Reserved 蘇ICP備19063392號-1